The significance of communication skills in the work with victims of criminal acts

Exercising the rights of victims entails dealing with victims and witnesses adequately, which means knowing their rights, as well as psychological characteristics of victims and communication skills.

Instructional seminars for police officers begin

The rights of victims and presentation of Ministry of Interior’s mandatory instruction for dealing with victims – are in the centre of two-day instructional seminars for police officers of the Ministry of Interior, which are organised by OSCE, as the chosen partner of the Ministry of Justice, within the “Supporting victims and witnesses of crime in Serbia” project.

Trainings of lawyers for procedural role of victims’ attorneys

Attorneys of victims have a very important role in exercising the rights of victims of criminal acts. The law guarantees the right to hire a representative from among the lawyers’ ranks, and in order to have that right, every authorized body with which the victim came into contact is obliged to inform them of it at first contact, be it the police, the court or a specialized non-governmental organization.

Improvement of police behaviour as the first contact point for a victim

In most cases, the police are first point of contact for victims and witnesses of crime. This additionally points to the need for continuously improving the behaviour of police officers in contact with victims and witnesses of criminal acts. The national strategy for improving the position of victims and witnesses with the accompanying Action Plan therefore includes a series of normative improvements, as well as continuous education of all providers of assistance and support to victims, including the members of the police.

OSCE Mission to Serbia and EU Delegation mark European Day for Victims of Crime by contributing to Serbia’s better treatment of victims

On the occasion of the European Day for Victims of Crime marked today, an expert panel discussion organized by the OSCE Mission to Serbia noted a positive trend in improving the support to victims and protecting their rights by Serbia’s judiciary and the police.

Improving the position of victims and witnesses in the judicial system

Access to justice, with the victim being at the focus of judicial proceedings, is a commitment accepted by Serbia, and within the scope of the "Support to Victims and Witnesses of Crime" project funded by the European Union and implemented by the OSCE Mission to Serbia – it has achieved significant progress in the last four years.

More efficient protection of victims of crime in court proceedings

A victim-centred approach when it comes to criminal proceedings is an approach also accepted by Serbia. In line with the National Strategy and accompanying Action Plan, Serbia is making progress in improving the positions of victims and witnesses, and substantial support in the process was provided by the EU and OSCE Mission in Serbia through the “Support for Victims and Witnesses of Crime” project that has already been implemented for four years.

OSCE Mission to Serbia, with support of European Union, organizes regional expert conference on achievements and challenges in improving victims' rights

A regional expert conference on achievements and challenges in improving victims’ rights, organized by the OSCE Mission to Serbia with the support of the European Union, took place today, in Belgrade. The conference provided an opportunity to promote experience sharing between scholars and practitioners from the region with similar jurisprudential practice, and to present the findings of the publication of academic and research papers titled “Victims of Crime and Legal Instruments for the Protection of Victims”.

Regional conference on legal protection of victims of crime

Empowering the position of victims of crime and improving the instruments for their legal protection will be the focus of the regional conference which will take place in Belgrade on 22 October.

Legal position of victims as one of the key topics of the milestone conference

This year, the milestone sixtieth regular annual conference of the Serbian Association for Criminal Law and Practice will be dedicated to criminal law protection of victims, justice during the coronavirus pandemic, and the Law on Juvenile Criminal Offenders and Criminal Protection of Juveniles after 15 years of application.

Higher Court in Niš: Using videoconferencing equipment for testimonies will insure more justice for the victims

Unfortunately, committing a crime against someone is usually not the last trauma for the victim. They often go through secondary victimization, lack of understanding from the society, as well as long and grueling court proceedings that require multiple testimonies. This is why equipping special rooms for testimonies and providing video-conferencing equipment will ensure that a vulnerable witness is able to testify outside the courtroom, without having to see the defendant. This is an important step towards establishing rights for victims and witnesses.

Videoconference testimonies in Higher Court and Higher Public Prosecutor's Office in Niš

State-of-the-art videoconferencing equipment and specially equipped rooms for victim testimonies have been set up in five Higher Courts in Serbia this year, and one of the five courts will be the Higher Court in Niš.

Coordination body for support to victims and witnesses established

The Government of the Republic on Serbia had on 22 April 2021 adopted a decision on the establishment of a Coordination Body for Support to Victims and Witnesses in Criminal Proceedings, whose goal is the continuous monitoring and improvement of support for victims and witnesses of crimes in criminal proceedings. The foundation of the coordination body is a part of the implementation of the Action Plan for the implementation of the National Strategy on the Rights of Victims and Witnesses of Crime adopted in July last year.

Videoconference testimony enables victim protection and higher quality proceedings

Human trafficking cases are the most numerous ones this year at the Higher Court of Novi Sad where victims were awarded the sensitive witness status and the opportunity to testify via videoconference link during court proceedings. The same is true for the Higher Public Prosecutor’s Office in Novi Sad where as many as 12 proceedings for human trafficking have been initiated this year with a larger number of damaged parties. This indicates a trend observed in both Serbia and Vojvodina, as well as worldwide, of increased number of human trafficking cases during the coronavirus pandemic.

Discussing the importance and methods of videoconferencing testimony with the media

Testifying via video-link during criminal proceedings has been made a reality in the justice system of the Republic of Serbia as of March 2021 with the introduction of modern videoconferencing equipment. One of the five Higher Courts where this equipment has been installed is the Higher Court in Novi Sad, which will organize a media webinar to present how videoconferencing testimony works during criminal proceedings at this court.

European Day for Victims of Crime - Higher courts received equipment for victims to testify via videoconference

The European Day for Victims of Crime in Serbia is marked this year by a concrete step forward in terms of the protection of victims and witnesses of criminal acts within the court procedure. The first five higher courts in Serbia received videoconferencing equipment and specially equipped rooms in which the testimony of victims and witnesses will be possible via an audio-video link.

Victim protection via videoconference testimony from now on

On the occasion of the European Day for Victims of Crime marked on February 22, the OSCE Mission to Serbia and the EU Delegation handed over equipment for videoconference testimonies of victims and witnesses to five courts in the country, with the aim of strengthening the national system for supporting victims and witnesses.

UN Women: 15,933 women were victims of violence in Serbia last year

UN Women’s study on violence against women in Serbia showed that the country has a good legal and institutional framework, but that it is necessary to improve the capacities of experts and ensure adequate funds for an adequate response to cases of violence, the organisation stated today.

Number of hotline for reporting violence against women pasted in 5,000 lifts in Belgrade

Serbia is part of the global campaign “16 days of activism against gender-based violence” campaign this year as well, which is conducted from November 25 (International Day for the Elimination of Violence against Women) until December 10 (Human Rights Day) by over 1,700 organizations in over 100 countries every year.

There are no human rights without respecting women’s rights

President of the Coordination Body for Gender Equality Zorana Mihajlović stated today that human rights are not fully respected and exercised for as long as there are various forms of discrimination and negation of the principle of gender equality.

Support for victims in pandemic conditions

Violence in the circumstances of the pandemic represents an exceptional challenge in terms of providing adequate support to victims, and in order to improve the situation, it is necessary to establish more intense cooperation between system institutions, as well as between all segments of society, for more transparent operation, harmonization of criteria and linking of databases, as well as to pay special attention to the position of women, children and other particularly vulnerable categories of victims.

International day against femicide

At least 22 women were killed by their partners or another family member since the beginning of 2020, and there are five more suspected cases of femicide, the NGO Autonomous Women’s Centre stated on the International Day against Femicide.

Council of Europe: We must not allow for homes to become a place of fear again

On the International Day for the Elimination of Violence against Women, November 25, Secretary-General of the Council of Europe Marija Pejčinović Burić stated that restrictions on movement due to the coronavirus have resulted in an increase of violence against women, and that steps need to be taken in order to ensure that homes do not become a place of fear again.

EU to earmark EUR 14.2 million for social housing and active inclusion of vulnerable groups in Serbia

The European Union and the United Nations Office for Project Services (UNOPS) invited local self-government units in Serbia to submit applications for social housing and active inclusion projects, for which a budget of EUR 14.2 million has been earmarked.

Astra: Human trafficking not dropping off, children make up almost 60% of victims

Children make up almost 60% of victims of human trafficking who are exposed to sexual exploitation, announced Astra, a non-governmental organization which deals with the problem of human trafficking.

Marking the Safe House’s 20th anniversary

In Belgrade, the twentieth anniversary of the founding of the first Safe House in Serbia has been marked, and Minister of Labour, Employment, Veteran and Social Affairs Darija Kisić Tepavčević stated that all government institutions need to work as a team in order to identify domestic violence on time, and punish the perpetrators.

Astra warns about the increase of human trafficking victims

On the occasion of EU Anti-Trafficking Day, October 18, the Astra organization stated that 41 cases of human trafficking have been identified in Serbia since the beginning of the year, which is a significant increase compared to the previous years, when 39 victims were officially reported.

Support for victims – distance learning

Expert educational programme of the “Support for victims and witnesses of crime in Serbia” project continued through online trainings for trainers who will be training future providers of assistance and support for victims and witnesses.

Ombudsman’s call: Examination by court doctors for victims of domestic violence

Victims of domestic violence should be enabled to have an urgent examination by court medicine specialists, said the Ombudsman, on the occasion of the presentation of the report on the implementation of the Law on Preventing Domestic Violence.

Responsible reporting is a step forward for women who are victims of violence

In as many as 40% of reports about violence against women, published in 201, media used sensationalist or stereotypical terms for violence, victims or the perpetrator, while more than a third of media reports contained details of the violence or murder.

Communication in times of coronavirus - trainings

The COVID-19 pandemic changed the lives of the whole world, and since physical distancing became one of the main protective measures, communication is becoming more and more important. However, that means that a part of the “new normal” includes a greater share of long-distance communication, and therefore all forms of activities need to be adapted.

Victim protection and video conference testimony

The first five Higher Courts in Serbia will soon receive modern video-conferencing equipment that enables testimony via audio-video link, thus avoiding secondary victimization of victims and witnesses and their direct meeting with the accused before, during and after the main trial.

In reports of violence against women media uncover the identity of victims

In half of the reports on violence against women, the media revealed the identity of the survivor, or the victim, or members of her family, and reports used sensationalist or stereotypical terms for violence, victim or perpetrator in as many as 40 percent of cases, shows the Analysis of Media Reports on the Issue of Violence against Women.

National strategy for the exercise of the rights of victims and witnesses of crime adopted

The Serbian Government has adopted the 2020-2025 National Strategy for the Exercise of the Rights of Victims and Witnesses of Crime and an Action Plan which specifies the manner for its implementation.

Number of human trafficking victims on the rise

World Day Against Trafficking in Persons was marked by a bleak statistic. In Q1 2020, 34 human trafficking victims were identified, while, to compare, 39 of these victims were identified during the entire 2019.

Front page as support for victims of domestic violence

The issue of murder of women in domestic violence was highlighted at the end of June by the front page of the Sunday issue of Blic daily, which included a list of 321 names and surnames of women who died from domestic violence in Serbia over the last 10 years.

Pašalić: No systemic torture in Serbia

On the occasion of June 26, International Day in Support of Victims of Torture, the Ombudsman stated that there was no systemic torture in Serbia, only individual cases, stressing the importance of improving the protection of rights of detained persons.

EU’s strategy on rights of victims of crime

European Commission presented the first strategy within the on rights of victims of crime, the goal of which is to ensure that all victims of crime can completely rely on their rights, regardless of where in the EU the crime was committed. Also, all countries that are candidates or future candidates for membership in the European Union are especially encouraged to implement EU regulations regarding rights of victims.

World Elder Abuse Awareness Day

Even though elder abuse has been recognised as a social issue 45 years ago, when it was first mentioned in the British Journal of Science as ‘granny battering’ in 1975, the world has been marking the World Elder Abuse Awareness Day on June 15, since it was instituted by the United Nations in 2011.

Strategy for preventing violence against children

Serbian Government adopted the Strategy for Preventing and Protecting Children from Violence for the 2020-2023 period. This new document, realised with support by UNICEF, puts the focus of all activities on systematically preventive work of all institutions, but also control of realisation of defined measures.

Day of Remembrance for Women Victims of Violence

For three years now, Serbia has been marking May 18 as the National Day of Remembrance for Women Victims of Violence, but despite amended laws and tougher penalties, there is still no developed work on prevention, and the media largely continue to create an atmosphere in which violence is tolerated.

OSCE: Crisis caused by the coronavirus pandemic is also affecting human trafficking

The Special Representative and Co-ordinator for Combating Trafficking in Human Beings noted in a statement on April 2 (CIO.GAL/44/20) that the impact of the COVID-19 crisis on human trafficking is deeply worrying. Without urgent and targeted action, this health and economic crisis threatens to become a trafficking crisis.

In 6 months, 1,902 citizens received free legal aid

In the first six months of the implementation of the Law on Free Legal Aid, the largest number of citizen requests asked for help with civil and administrative procedures, and a great number of requests arrived for victims of domestic violence.

It is important to report violence even in a state of emergency

The national SOS hotline rang 200 times in the first month of the declared state of emergency due to the coronavirus pandemic. At the same time, the police record half as many crimes during the state of emergency than last year in March and April.

OSCE: Protect women and children from domestic violence during isolation

VIENNA/COPENHAGEN/WARSAW - The Organization for Security and Cooperation in Europe called on governments today to take measures to protect women and children, given the worrying increase in domestic violence due to recommendations in many countries to stay at home and in isolation due to the coronavirus pandemic.

MIA reacts to violence regardless of extraordinary circumstances

The State Secretary of the Ministry of Internal Affairs (MIA) Biljana Popović-Ivković pointed out tonight that the Ministry of the Interior is acting in all cases of domestic violence, regardless of extraordinary circumstances, and appealed to stop the spread of misinformation.

Women are still predominantly domestic violence victims

In three quarters of cases of domestic violence, the victims are women, according to the latest data from the Ministry of Justice. In January this year, 1,750 cases of domestic violence were registered, and since the beginning of the implementation of the Law on Prevention of Domestic Violence, which entered into force on June 1, 2017, until the end of January this year, more than 132,600 cases of domestic violence have been considered.

Victim support – Training for future trainers

Vršac – Within the auspices of the project “Support for victims and witnesses of crime in Serbia”, a two day training for future victim and witness support trainers was held in Vršac.

European Day for Victims of Crime, 22nd February - “BEHAVIOUR TOWARD VICTIMS – A TEST FOR ALL OF US”

The European Day for Victims of Crime is being marked in Serbia for the fifteenth time, and its goal is to make the consequences which the victims of crime suffer visible to the broader public and to encourage society to protect the rights of victims more efficiently and fully.

Guidelines for compensation of damage to victims presented in Novi Sad

More efficient court proceedings, exercising of rights of victims of serious crime and improvement of court practice in the field of compensation of damage to victims of serious crime, were main topics of the expert meeting held in Novi Sad within the framework of the “Support for Victims and Witnesses of Crime in Serbia” project.

Violence against women – a social issue

For the fourth consecutive time, Serbia is a part of a global campaign “16 days of activism against violence against women”, whose aim is to raise public awareness about the importance of the fight against violence.

Orange bus launches the campaign against violence against women

Within the framework of the “16 days of activism against violence against women” campaign, from November 25 to December 10, branded orange buses will circulate across streets of Belgrade, Novi Sad, Niš and Kragujevac carrying messages “Open your eyes, report violence”, “Maybe your sister endured violence”.

More efficient compensation proceedings for victims of severe crime through education

By improvement of court practices, victims of severe crime will be able to exercise their right to compensation of damage easier than before, when they were diverted to protracted litigation. This will be secured by the implementation of “The Guidelines for improvement of court practices for compensation proceedings for victims of serious crime in criminal proceedings” developed by the Supreme Court of Cassation Working Group, with support from the OSCE Mission in Serbia.

Harmonisation of legislation with the Victims’ Rights Directive

Pursuant to the working draft of the National Strategy for the Exercise of the Rights of Victims and Witnesses of Crime and Action Plan, OSCE Mission to Serbia coordinated and created two more expert groups within the framework of a 3-year project “Support for Victims and Witnesses of Crime in Serbia”, funded by the European Union, to work on working drafts of necessary amendments and modifications to criminal law and judicial laws and related by-laws.

65 human trafficking victims identified in half a year

During the first six months of this year, 65 victims and potential victims of human trafficking have been identified in Serbia, Director of the Center for Human Trafficking Sanja Kljajić told Tanjug news agency. She specifies that victims were identified in 53 of those cases, with 19 cases of sexual exploitation and 19 of labour exploitation.

European Anti-trafficking Day

Victims must have justice, including compensation, says Council of Europe Secretary General. To mark the 13th EU Anti-Trafficking Day, the European Commission is urging Member States to end the impunity of traffickers by stepping up prevention efforts and bringing perpetrators to justice.

Together in the fight against slavery

Three international organizations invited all citizens to join the fight against modern forms of slavery today, ahead of the European Anti-Trafficking Day. This statement was made by the heads of the International Labour Organization (ILO), International Organization for Migration (IOM) and OSCE.

Presentation of guidelines for the improvement of court practice in procedures for damage compensation for victims of criminal offenses

The possibility of exercising the right to compesation in criminal proceedings is one of the preconditions for establishing a criminal justice system that focuses on the needs of victims of crime. This is why considerable attention at this year's ‘Judges’ Days,’ the Annual Conference of Judges of the Republic of Serbia, was also dedicated to the presentation of “Guidelines for the Improvement of Court Practice in Procedures for Compensation for Victims of Serious Crimes in Criminal Procedure.”

Free legal aid for vulnerable social categories

The Law on Free Legal Aid came into force today, which means that welfare or parents’ benefits recipients, members of vulnerable groups – refugees, victims of violence, victims of human trafficking can now receive aid which will be covered from the budget.

“Judge days” about today’s judiciary

The annual conference of judges of the Republic of Serbia “Judge Days – 2019” will be organized by the Supreme Court of Cassation from 10th to 12th October in Vrnjačka Banja. The topics of the conference are: Judiciary today, Laws and their application and Current disputed issues in the court jurisprudence.

Long-awaited free legal aid begins in October

The right to free legal aid will be enjoyed around 600,000 citizens as of 1st October. It will only be provided by attorneys and legal departments of self-government units. The cases will be sent from municipal offices to attorneys from a list. Assistant Minister of Justice Čedomir Backović told RTS that this was the first systemic law on free legal aid in Serbia.

74 counselors for violence prevention in schools in the new school year

The Ministry of Education, Science and Technological Development announced that it would hire 74 counselors for violence prevention in schools in the upcoming school year. These counselors will go through additional training on regulations and procedures in the field of protection from violence, rights, responsibilities and obligations of employees and children, students and parents.

Niš police empowering victims to report domestic abuse

For the purpose of empowering victims to recognize and report domestic abuse, the Police Administration of Niš started a three month campaign “Say NO to domestic abuse”.

Sixteen victims of trafficking, including eight minors

In the first half of this year, sixteen victims of trafficking, including eight minors, who were victims of sexual exploitation and forced marriages, were registered in Serbia - announced IBS SA (Office for Combating Human Trafficking) regarding July 30 - World day against trafficking in human beings.

Serbia prepared the Strategy for victim protection

Each year, 75 million in people become victims of violence, rape and robbery. Every victim that receives support has a chance to continue their lives with as few consequences as possible, experts say, which is why the government needs to establish a victim support system. Serbia has prepared the Strategy for Protection of Victims and Witnesses of Crime, and it has also prepared a draft Action Plan for the first three year of the strategy’s implementation.

Third media workshop on strengthening the rights of victims

Niš – From 2012 to May 2019, SOS phone in Serbia received 36,770 calls from 5,589 clients who reported some form of human trafficking and abuse. In their reaction to those calls, 504 victims of human trafficking were identified. Of that number, 34% were children – this is some of the data that Maria Anđelković, CEO of Astra NGO, revealed during the media workshop organized in Niš by the OSCE Mission to Serbia within the “Support to victims and witnesses of crime in Serbia” project.

Remembrance Day for Murdered Women Victims of Violence

Competent bodies in Serbia have discussed 88,188 reported cases and have carried out 23,176 plans of protection and support to victims within 22 months since the application of the Law on Prevention of Domestic Violence began, announces the Ministry of Justice of the Republic of Serbia on the occasion of the Remembrance Day for Murdered Women Victims of Violence.

Sensationalist reporting causes revictimization danger

Novi Sad – In addition to informative, the media also occupy a significant educational role, and the sensitization of public largely depends on the reporting style. Hence, greater cooperation with the media, as well as improvement of their knowledge of rights and support to victims are an important part of the implementation of the “Support to victims and witnesses of crime in Serbia” project. To this end, after the Belgrade event, the second media workshop was held in Novi Sad. It was attended by media representatives from several cities in Vojvodina.

Professional reporting is an important support base for victims

Belgrade – Knowing the rights of victims, including the right to support, is the first step towards claiming them. The role of the media is extremely important in this matter – this is one of the messages of the very first media workshop on ways to improve reporting on victims and witnesses of crime, which was held in Belgrade within the “Support to victims and witnesses of crime in Serbia” project.

OSCE survey presented in Serbia: One third of women thinks domestic violence is a private matter

Belgrade – Approximately 85 percent of women in Serbia think that violence against women is a common practice and that it is common, and nearly one third (29%) agree that domestic violence is a private matter that should be handled within family, according to the OSCE Survey on Well-being and Safety of Women in South East and Eastern Europe, that has been presented today in Belgrade.

Electronic bracelets for victims of domestic violence

State Secretary of the Ministry of the Interior, Biljana Popović Ivković, announced that new measures will be introduced as part of the “Improvement of Women’s Safety in Serbia” project for protecting victims of domestic violence – a system of bracelets for victims and perpetrators of violence, the Internal Ministry of Serbia announced.

OSCE: Every second woman in Serbia exposed to psychological violence

Brussels – OSCE latest survey reveals that 70% of women from the territory of the Western Balkans, Moldova and Ukraine have experienced some form of violence.

Victims’ rights to be improved

The OSCE Mission and the Delegation of the European Union to Serbia, in partnership with the Ministry of Justice, held a conference in Belgrade today to mark European Day for Victims of Crime. The organisations presented the draft 2019-2025 National Strategy on the Rights of Victims and Witnesses of Crime. 

SOS Suicide Prevention line opened

Every year, approximately 1,500 people in Serbia commit suicide, which puts our country at the 13th spot in Europe, and in order to save lives, a national SOS suicide prevention line was opened at Dr Laza Lazarević Clinic for Mental Disorders.

People who are having suicidal thoughts or their family members can call 011/7777-000 and they can speak with psychiatrists, psychologists and social workers.

National SOS line opened for women victims of abuse

National SOS line 0800 – 222 003 is now open 24/7 for all women victims of abuse, who will then be taken care of by government services until they fully escape the crisis situation.

Human Rights Day observed

A ceremony at the Belgrade Modern Art Museum marked the Human Rights Day, the 70th anniversary since the adoption of the Universal Declaration of Human Rights, and the ending of the Human Rights Week, the organizers of the event stated.

Introduction to the Swedish model of support for victims

Members of the Working Group for drafting the National Strategy for Support for Victims and Witnesses visited Sweden at the beginning of December, in order to learn about the functioning of one of the most developed and comprehensive systems in this field.

European Anti-Trafficking Day

The European Anti-Trafficking Day was marked in Serbia with a series of activities whose goal is to raise awareness in the Serbian public about the information, trends and ways in which they can contribute to discovering and preventing human trafficking.

Support for victims and witnesses at „Judge Days”

The “Support for Victims and Witnesses of Crime in Serbia” project was presented at the annual meeting “Judge Days”, held in Vrnjačka Banja, which gathered 1500 judges from all over Serbia.

The goal of this three-year project is to establish a comprehensive national system of support for victims and witnesses; it is funded by the European Union with EUR 1.5 million, and the project is implemented by the OSCE Mission to Serbia.

OSCE Mission to Serbia and European Union support authorities in establishing nationwide support service to victims and witnesses of crime

The OSCE Mission to Serbia and the Delegation of the European Union to Serbia launched today in Belgrade a three-year project entitled Support for Victims and Witnesses of Crime in Serbia.

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